Find your area
Identify your ward or collection zone.
FOR CITIZENS
Know your collection day. Report issues simply.
MyCleanWard is designed to give residents clearer collection information and a referenced way to report missed service when adopted by their municipality.
Register citizen interest ↗PLANNED CITIZEN EXPERIENCE
Clear information. Easy reporting.
Check the schedule
See the planned collection day.
See service status
Check scheduled, underway, delayed, completed or recovery status.
Report missed service
Submit location, date, description and an optional photo.
Get a reference
Keep a reference number for follow-up.
AVAILABILITY
Activated with participating municipalities.
MyCleanWard is introduced as part of a municipal implementation. Public schedules and missed-collection reporting become available once the participating municipality has approved its service information and citizen workflow.
CleanWard principle
If your municipality is not yet connected, you can register your interest or contact your municipality through its existing service channels.
CONNECTED TO OPERATIONS
Your report helps the municipality respond with context.
When active, CleanWard links a missed-collection report to the relevant ward, route and service date. This helps the municipality investigate what happened and provide a more useful response.
CleanWard principle
Residents receive appropriate service information while personal, contractor and restricted operational information remains protected.
PARTNER WITH CLEANWARD
Register your interest in MyCleanWard.
Start with a focused municipal engagement built around real routes, service evidence and measurable outcomes.